All goods are in stock and delivered within 2 working days of cleared payment. Smaller items are sent by Royal mail 1st Class and do not require a signature, larger items are delivered Monday to Friday between 9am and 6pm by our couriers, a signature is required upon receipt of goods.
When your order is despatched our system will automatically send you an email. We only use premium next day delivery services, so you can expect your order the following day.
The exact delivery charge for your order will be calculated when you enter your delivery address. You are not committed to make a payment at this stage.
An estimate of delivery charges to Mainland UK addresses is as follows:
Bikes (20" wheel - adult sizes): FREE
Small children's bikes: FREE
ALL HPI and Maverick RC Cars: FREE
All Altura Clothing and Luggage: FREE
All Troop London Luggage: FREE
All UVEX Eyewear: FREE
All Giro Helmets: FREE
All Leatherman Products: FREE
All Cateye Lights, computers and mirrors: FREE
Unicycles & Scooters: FREE
Wheels & large accessories: £5 - £8
Smaller accessories: £1 - £6
We can deliver to an alternative address of your choosing, you have the opportunity to provide this as the "ship to address" when completing your order.
If you require a change to the shipping address after the item ships you will be liable for a charge.
Should you be unavailable to sign for an item it will be returned to the courier’s local depot and a card will be left for you to re-arrange delivery.
For legal reasons couriers cannot leave packages unsigned for and any requests for items to be left in the porch/shed/garden, will be disregarded.
Please note any issues relating to damage of goods during transit must be reported immediately and signed for accordingly, for us to proceed with a claim.
All cycles including those "fully assembled" are shipped with pedals removed and handlebars rotated to side for safety reasons.